Return Policy
Jewellionair Return and Exchange Policy
At Jewellionair, we prioritize customer satisfaction and ensure that you receive your orders exactly as expected. If there is any issue with your order, such as a missing item or incorrect delivery, we are here to assist you.
Our Return and Exchange Process:
1. Communicate the Issue:
If you encounter any problem with your order, kindly reach out to us via WhatsApp [03208150695]. Please provide your order details and a description of the issue.
2. Customer Support Assistance:
Our dedicated customer representative will promptly respond to your inquiry, guiding you through the next steps. Once your issue is confirmed, you will be provided with a return slip.
3. Returning Your Order:
After receiving the return slip, attach it to the original package and drop it off at any nearest Leopard Courier branch.
4. Order Rectification:
Once we receive the returned package, our team will carefully rectify the issue. We will then dispatch the corrected order back to you as quickly as possible.
Please Note:
- Items must be returned in their original packaging.
- Only items with a confirmed issue, such as missing or incorrect products, are eligible for return and exchange.
- Our team will strive to ensure that any issue is resolved.
We appreciate your understanding and patience as we work to make sure you have a seamless shopping experience at Jewellionair. Your satisfaction is our priority!
At Jewellionair, we prioritize customer satisfaction and ensure that you receive your orders exactly as expected. If there is any issue with your order, such as a missing item or incorrect delivery, we are here to assist you.
Our Return and Exchange Process:
1. Communicate the Issue:
If you encounter any problem with your order, kindly reach out to us via WhatsApp [03208150695]. Please provide your order details and a description of the issue.
2. Customer Support Assistance:
Our dedicated customer representative will promptly respond to your inquiry, guiding you through the next steps. Once your issue is confirmed, you will be provided with a return slip.
3. Returning Your Order:
After receiving the return slip, attach it to the original package and drop it off at any nearest Leopard Courier branch.
4. Order Rectification:
Once we receive the returned package, our team will carefully rectify the issue. We will then dispatch the corrected order back to you as quickly as possible.
Please Note:
- Items must be returned in their original packaging.
- Only items with a confirmed issue, such as missing or incorrect products, are eligible for return and exchange.
- Our team will strive to ensure that any issue is resolved.
We appreciate your understanding and patience as we work to make sure you have a seamless shopping experience at Jewellionair. Your satisfaction is our priority!